Gate Guru

Written By jeff | No comments 

Over the course of the weekend, the GateGuru team has been busy testing a new version of our iPhone app which includes some performance fixes and minor UI tweaks. In the course of this testing, we came across a bug that causes an immediate crash when a user opens the app after the initial use. Although this issue had not presented itself prior to this testing, it now appears that this crash has been causing problems for some of our users. We estimate that only a small percentage of GateGuru users will experience this bug. If you are not experiencing this bug, you do not have to do anything with your version of GateGuru.

For those of you that have experienced this crashing issue, we have available a work around that will resolve this particular crash. We have removed the bug so that any new download of GateGuru from the app store (whether a new purchase or a resinstall) will not have it.

The work around steps are as follows:

Uninstall/Reinstall GateGuru from your iPhone

* Tap and hold the GateGuru application icon on your iPhone
* When all the app icons begin to shake, tab the “X” associated with the GateGuru application icon and confirm deletion.
* Once the app has been deleted from your phone, launch the App Store app from your iPhone
* Search the AppStore for “GateGuru”
* In the search results, select whichever version of GateGuru you are reinstalling
* Reinstall GateGuru. NOTE: If you are performing this process for GateGuru Full, you WILL NOT BE CHARGED AGAIN for reinstalling GateGuru.
* Once download completes, launch GateGuru and login with your GateGuru account that you created when you first bought the app.
* Enjoy the TRAVELution!

Unfortunately, this work around involves an uninstall and reinstall of the application which isn’t the cleanest solution. We are putting the finishing touches on a new version of the application that permanently removes this bug, as well as a few others. This new version of the app will be submitted to Apple tomorrow so we’ll hopefully have it in your hands in just a matter of a few days.

Thanks for all your positive feedback and, as always, don’t hesitate to contact support@gateguruapp.com for any problems you may be having with the app.

Posted in Bug Fixes, Support

Written By dan | 2 comments 

We are very proud to have been named a finalist in App Star’s “up and coming” apps competition! There are 35 finalists and the 3 winners will be chosen and announced at LeWeb conference (an amazing tech conference held in Frnace) on stage Dec 9th in front of 1800+ savvy internet users, bloggers, journalists. This is an amazing achievement for us, given that GateGuru was not even launched when the competition was announced.

Also check out this video which has a nice plug for GateGuru at the 0:24 mark.

Posted in App Reviews/Rewards, Uncategorized

Written By dan | No comments 

Last night, GateGuru was released on the app store. As we have said before, we are extremely excited that this day has come, however this is just the beginning. We have lots to do, but for a day at least, we will enjoy finally getting GateGuru in the hands of users. You can read the press release announcing the launch of GateGuru, here.

To download GateGuru, go to this link to get to our storefront within the iTunes store, or just click on the link on our main page.

Thank you for all your support! If you have any feedback, please reach out to us.

Posted in GateGuru Launch

Written By dan | 1 comment 

We are thrilled to announce that we have received approval from Apple and that GateGuru will launch on Monday, December 7th. After 11 months since the original idea, we couldn’t be happier or prouder of the first version of GateGuru. There are still A LOT of new features, things to improve, ways to optimize, etc., but we think V1.0 is a great initial product to put in the hands of travelers.

The airport consumer market and overall experience is quickly evolving, and we believe that GateGuru will be at the forefront of that change. Simply put, GateGuru makes the airport experience better, and who doesn’t want that.

Happy weekend travels, and we will see you on Monday!

Posted in Approval Process, GateGuru Launch