Gate Guru

Written By dan | No comments 

Obviously everyone is well aware of the disaster that has struck Haiti. At GateGuru, we have donated personally to the relief efforts, but we decided that we could do more. So we have decided to donate all proceeds from app sales today (January 20th) to Haitian Relief via the American Red Cross. Just to make it completely clear, we (GateGuru) will not receive any money from app sales today; any revenue that we generate will be sent directly to Haiti through the American Red Cross. As everyone knows, this is a worthy cause.

We hope that you will join us in the support effort.

Thanks.

Posted in Uncategorized

Written By jeff | No comments 

Vote for
GateGuru
in
Best Road Warrior App

The GateGuru team is pleased to announce yet another award nomination for the GateGuru iPhone app! We were recently notified that GateGuru is a finalist in the 2009 Best App Ever Awards in the category of Best Road Warrior App! We continue to be humbled by the outpouring of support for GateGuru from our users and the technology community, in general. Obviously, we’re big believers in simplifying the in-airport experience for travelers of all types and this type of recognition only strengthens our belief in the value of this service to the travel community worldwide. So, a big thank you from the entire GateGuru team to all our users and advocates! We could not have come this far without your support!


Now, please click on over to the Best App Ever Awards site and vote for GateGuru as the Best Road Warrior app!

Posted in App Reviews/Rewards

Written By jeff | 1 comment 

The GateGuru production servers are experiencing downtime currently as a result of an Amazon EC2-related failure at our hosting provider, Heroku. This server outage is causing an expected crash on all GateGuru iPhone clients as they attempt to login to the server to retrieve the latest ratings, reviews, and airport updates.

We are working with our service provider to quickly restore service. And we are simultaneously investigating the issues with our iPhone apps which are causing a crash instead of a graceful failure due to the lack of server resources.

We sincerely apologize for this inconvenience to our users and will be working furiously to get you back online with GateGuru ASAP.


Update (01/02/2010 11:07AM PST): The GateGuru servers are coming back online at Heroku. We have intermittent reports of cessation of app crashes as well as reports of successful use of the app which seem to indicate we’re coming back online gracefully. We will continue to monitor the situation and ask that you report any issues you experience to: support@gateguruapp.com. The GateGuru team thanks you for your patience and continued support.

Posted in Bug Fixes, Support